2. Installation of the box

1. We recommend placing the box more towards the front of the vehicle. Preferred installation locations for the box in the car are therefore the glove compartment, the passenger footwell, or directly under the front seats (access from the front or back). In vehicles that still have a tunnel, the box can also be well installed on the tunnel (between the rear seats).
2. Installation in the trunk is also conceivable. Especially if you operate a vehicle with a push-to-start function, the trunk is usually a good location for the box. Make sure to ideally place the box in the middle of the vehicle in the trunk, as some vehicles might not recognize the key fob if it is inside the vehicle (e.g., Volvo).
3. Velcro strips are included in the package for attachment to the carpet. If you only attach these to the box, make sure to use the grippy side so that the box sticks to the car’s carpet when placed.

4. Additional vehicles / boxes

As soon as the very first flinkey box arrives, you can also see it in your application or your web portal. If you have already ordered more boxes, you will find them, for example, as “new cars” under the “Cars” tab.

6. General FAQ

Can the flinkey app be used with any smartphone?

The app is available for iOS and Android, so it works on all smartphones with these operating systems.

Does my vehicle have to meet specific requirements for flinkey?

No, flinkey works with most vehicles – as long as they can be locked and unlocked with a remote key from inside the vehicle. To conduct a test in your specific case, it’s best to contact us directly.

How does the keyless opening and closing of a car with flinkey work?

flinkey combines digital and traditional locking technology. The physical car key is securely stored in the flinkey box inside the vehicle. Users who have access permission see the car in the vehicle list of their flinkey app. A digital command to operate the key is sent via an encrypted, seamless Bluetooth connection.

How secure is flinkey?

Very secure. flinkey meets the highest standards in terms of data security and encryption technology. The box is always offline and only has BLE (Bluetooth Low Energy) capabilities.

What about car insurance when using flinkey?

Contact us directly for more information.

Where exactly are the data collected when using flinkey?

The data are stored on servers in Western Europe, complying with European guidelines and GDPR.

8. FAQ – App

How does the flinkey app work?

It acts as your digital car key, showing cars you have access to in the car list. The app operates both online and offline, with digital keys updating automatically.

What happens if my phone is lost or stolen?

You can log into your account with any phone after downloading the flinkey app.

What happens when the cell phone battery runs out?

That’s kind of unpleasant, of course. If you are in a hurry or have no way of getting power, you can simply log in with your account using a friend’s flinkey app. However, please don’t forget to log out again at the end of the process!

Do I have to pay extra for the app?

The app is free, but using our services requires a monthly fee.

What happens if you have no internet connection or no more data volume?

That’s no problem, because the system also works offline. Your cell phone only needs to be online once every 7 days to update the digital key.

Can I also use flinkey on someone else’s cell phone?

Generally, yes. It is important that you are logged in with your account. And, please, do not forget to log out.

The flinkey app is not doing what it should. How can I give feedback?

Apologies for the inconveniences! We are always trying to improve flinkey and would be happy if you could help us with your feedback. In the flinkey app you will find the option to send us your feedback. If you are unable to use an important function, please contact our hotline.